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1 Carry-On Bag
Store under your seat or in the overhead baggage compartment above your seat.
Baggage
Your Greyhound ticket includes FREE transportation of baggage
North America excluding Mexico - International
1 Stored Bag
Store in the baggage compartment before you enter the bus.
Please make sure your name and contact information are on your bag, as well as inside your bag.
We strongly recommend clearly labeling all baggage with your name, address, and telephone number. If you need a baggage tag you can download and print one here.
Mexico – International Baggage Allowance
1 Carry-On Bag
Store under your seat or in the overhead baggage compartment above your seat.
2 Stored Bags
Store in the baggage compartment before you enter the bus.
Please make sure your name and contact information are on your bag, as well as inside your bag.
What kind of baggage can I bring?
It’s important to pack your belongings securely to prevent damage or loss. We’ve put together a few simple guidelines for your stored baggage to ensure everything arrives at your destination.
| OK | Not Recommended |
|---|---|
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What can I take in my carry-on or stored baggage?
See the full list for details.
Baggage allowances
Excess Baggage
How much excess baggage can I take with me?
The number of excess bags you can bring with you is subject to the baggage compartment capacity. You do have to book and pay for your excess baggage online before departures and therefore will know if there is space in the bus in advance.
How much will it cost to bring excess baggage with me?
Click here to see our excess baggage fees.
How do I book and pay for excess baggage?
You can either book on our website or app when booking your ticket. Or you can also add excess baggage later via Manage My Booking. And if departing from a station location, you can also book and pay there.
Bulky Baggage
How much bulky baggage can I take with me?
You may bring 1 bulky bag per passenger.
How much does it cost?
Click here to see our U.S. bulky bag fee.
How do I book bulky baggage?
You can either book on our website or app when booking your ticket. Or you can also add bulky baggage later via Manage My Booking. And if departing from a staffed station location, you can also book and pay there.
Strollers and Car Seats
We don’t charge for bringing a stroller or car seat onboard a Greyhound bus. You can bring a stroller in addition to your maximum baggage allowance and a car seat in addition to your carry-on.
Wheelchairs / Walking Aids
If you travel with a wheelchair or walking aids, please refer to our Customers with Disabilities page of the site for complete details.
Bikes and sports equipment
Bicycles, golf clubs, skis and ski poles are all considered bulky items. They must be packed in a wood, canvas or other substantial containers, and securely fastened (you’ll need to pay for this bulky item).
Animals
Pets are not allowed on buses with the exception of service animals. Please refer to our Customers with Disabilities section of the site for complete details.
Other animals are not allowed on the bus.
Transferring baggage
You are responsible for collecting your baggage when you arrive at your final destination or when you are transferring. You must pick up your bag and bring it with you to your next bus.
Storing baggage
Once your schedule has been called to board, load your stored baggage onto the bus. Make sure to remember where you put it in the bus as you are responsible for collecting it and when applicable, transferring it to your next bus.
If you need help with your baggage, just let us know.
Lost Baggage
We’ll do what we can to help reunite you with your stuff if you’ve lost it. However, Greyhound expressly disclaims liability for any lost or damaged baggage. See our Complete Terms and Conditions to find out more.
If you’ve lost your bag and would like us to try and help locate it, complete a lost and found request form.
If we find your baggage, we can send it back to you as long as you live within the Contiguous United States (not including Alaska or Hawaii). If you live outside the Contiguous United States, you’ll need to make your own arrangements for your baggage to be shipped to you.