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Location Features

Our stations are more than just somewhere to wait for your bus. You can grab a meal, charge your phone, and use the free Wi-Fi.

Station Facilities

Restrooms

Our restrooms include baby changing facilities and are checked every hour by Greyhound staff to make sure they're as clean as possible.

Boarding lines

Boarding begins up to 15 minutes before departure time. You'll need to know your bus schedule number and have your boarding order handy - both are shown on your ticket. Find out more about boarding.

Food services

Most stations have fast food restaurants, vending machines or convenience stores where you can grab a snack or a sit-down meal. Some larger Greyhound stations (like the one at NYC Port Authority for example) have larger food courts. Put it this way - you won't go hungry at our stations.

Free Wi-Fi

We have free Wi-Fi at many of our stations, so you can keep your thumbs busy on your phone (or tablet, or laptop) while waiting to board your bus. And the free Wi-Fi continues on-board the bus - how's that for a smooth transition!

ATMs

Most of our stations have ATMs so you can get access to your cash 24/7. (It's a good idea to take some cash with you in case you need it to buy a snack when the bus stops for a break).

Tickets & Services

Ticket & Customer Service counters

You can find our latest fares and buy tickets for travel the same day or in advance. (Hot tip - buying in advance is usually a better deal.)
Many of our stations also have Customer Service counters (often next to the ticket counter). They're the place to come for any travel assistance or travel inquiries, including baggage and ticket refunds or exchanges.

Charging stations

At many Greyhound stations you can charge your devices for free at our charging stations. This can be a row of seats in the waiting area or a dedicated table with lots of power outlets. (Don't forget, you can also charge your devices on the bus because there are power outlets at nearly every seat.)

Self-serve kiosks

You can buy tickets from self-serve kiosks (available at some stations). Find out more about ticket and payment options.

Types of stations & stops

With thousands of destinations across America, there are lots of places you can catch a Greyhound bus – not just at our official stations.

Greyhound Locations

There are three types of places where you can get on or off a Greyhound bus – official Greyhound stations, partner stations and curbside stops. See what the difference is:

There are multiple Greyhound stations across the U.S. where you can catch your bus and also buy tickets.

  • These are stations with Greyhound branding that are operated by Greyhound staff or representatives.
  • Some of our stations are part of larger transportation centers (like the NYC Port Authority Bus Terminal where you'll find a Greyhound ticket counter and waiting area within the location).

We partner with many other bus lines all across the U.S. which helps us extend our routes to more destinations. This means Greyhound buses sometimes stop at stations and other locations that are operated by our partner companies, or locations operated by an agent. Some are even branded FlixBus.

Examples are:

  • Convenience stores and other types of businesses (you might see a Greyhound sticker in the window or a sign above the counter).
  • Bus stations belonging to our partner bus companies.

You can buy tickets at these locations and even board the bus at most of them, but some are just drop-off points. The facilities and opening hours will vary depending on the size of the station.

Curbside stops have limited facilities - some are just marked with a curbside sign while others may have a waiting area. These stops have no ticket facilities (but you can purchase a ticket online) and no staff to provide assistance (but of course the driver will be there to help with boarding and baggage if you need).

Here are some example locations of curbside stops:

  • A simple, marked stop alongside a road
  • Stop at a gas station
  • Stop at a local airport or transport center

There are two kinds of curbside stops:

Get on and off: You purchase a ticket online that either goes to or leaves from that specific bus stop.
Get off only: You purchase a ticket online that goes to that specific bus stop, but not a ticket that leaves that stop.
(Only the appropriate stops will show up in the To and From fields when you book your trip.)

Your bus will make scheduled stops throughout your journey so that you (and your driver) can get off the bus and have a break. Your itinerary will give you all the details.

Here are the different types of rest stops:

Rest stop

A quick break (around 15 minutes) to stretch your legs, use the restroom (if there's one at the stop), or have a smoke break. Rest stops are at designated rest areas along highways, places like truck stops and service centers, or a Greyhound station.

Meal stop

Usually around 30 minutes - enough time to get a meal from a fast food restaurant along the route. As the name suggests, this stop is somewhere that definitely has food.

Layover

A longer break at a Greyhound station (or another partner station on your route) while your driver takes the bus to be serviced and cleaned. You can use the station facilities and have a proper break, then a driver will bring the bus back for you to re-board. (Remember to take your carry-on baggage off the bus when you stop for a layover).

Transfer

When you need to get off one bus and onto another, we'll stop at a Greyhound station (or, occasionally, another partner station) for your transfer. The time you'll wait depends on the schedule you choose. You'll need to take your under the bus baggage with you to the next bus too.